PRIVACY POLICY

This Privacy policy (“Statement,” or “Policy”) outlines how Jericho Redefined General Contractors Ltd. (“Company,” “we,” “us,” or “our”) collects, uses, and protects personal information when you access or interact with our websites, applications, or other online platforms (collectively referred to as “Sites”). By using our Sites, you acknowledge that you have read, understood, and agree to the terms set forth in this Statement. If you do not agree with any part of this Statement, please discontinue use of our Sites immediately.

This policy does not apply to personal information collected or used for employment-related purposes. We maintain separate privacy policies and notices concerning the collection, use, and protection of personal information from job applicants, current employees, and former employees for employment-related activities.

We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

1. Personal Information

In this Privacy policy, “Personal Information” refers to any data relating to an individual that can be used to identify them, either directly or in conjunction with other data that Jericho holds. Jericho collects, uses, stores, and processes Personal Information, which includes any data that identifies, relates to, describes, or can reasonably be associated with a particular individual. This information may include, but is not limited to:

  • Website Visitor Activity: Information such as IP addresses, the identity of the Internet service provider, the operating system name and version, browser name and version, the date and time of your visit, and the pages visited. This data may be aggregated so that individual identities are anonymized.
  • Business Contact Information: Including details such as job title, department, organization name, business address, email address, and mobile phone number.
  • Financial Information: Financial account details for payment purposes, such as bank account numbers, credit or debit card information, or other financial data that may be found in consumer reports.
  • Contact Information for Referrals: Information provided by you regarding individuals you refer to us.
  • Identifiers: Information that identifies you, such as name, postal address, email address, phone or fax numbers, and driver’s license numbers.
  • Personal Information: Specific identifiers such as names, signatures, addresses, government-issued identification documents and financial account details. Additionally, education-related data may also be collected.
  • Geolocation Information: Data that may identify your location based on your interaction with our online platforms.
  •  Biometric Information: Any data related to your biometric characteristics, such as fingerprints, voiceprints, or retina scans.
  • Protected Class Information: Data that identifies you as a member of a legally protected class.
  •  Cookies Information: Details about how cookies are used to collect data during your visit to our website. For more information, refer to our Cookie Policy.

2.Types of information collected

We gather personal information from and about you, with the specific details depending on how you interact with our services and use our Sites. Below are examples of the types of information we may collect:

  • Contact Information: We may collect details such as your name, postal address, phone number, and email address. Additionally, we might request your mobile phone number for communication purposes.
  • Submitted Information: Any information you voluntarily provide, such as through a message submitted via the “Contact Us” page, online comments, or interactions with our sales or support teams, may be collected. This could include your contact information or other details you choose to share.
  • Business Contact Information: Including details such as job title, department, organization name, business address, email address, and mobile phone number.
  • Demographic Information: We may request demographic details such as your date of birth, age, education level, and postal code to better understand our user base.
  • Device Information: When you use our Sites, we may collect technical data regarding your device, network, and browsing habits, including hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version.
  • Account Information: Some sections of our Sites may allow for user account creation. In these cases, we may collect your username, and other account-related information.
  • Commercial Information: We may collect personal data related to the products or services you are interested in, have purchased, or have considered. This may also include details about your purchasing habits or preferences.
  • Usage Information: We gather data about how you engage with our Sites, including the features you use, the time of access, pages you view, and links you click.
  • Derived Information: Based on the information collected, we may draw inferences about you. For instance, we may estimate your general location using your IP address or determine your interest in specific services based on your browsing behavior.
  • Other Information: Additional details about your browser and usage patterns may be collected when you use our Sites. This might include information about the website you visited before ours, the website you visit after leaving us, or how frequently you use our mobile application and where it was downloaded.

3.How We Collect Your Information

We gather personal information from various sources, which are outlined below:

3.1.Directly From You –We collect the information you choose to provide to us directly. This can happen in various ways, including when you:

  • Create an account with us.
  • Submit an inquiry or request information from us.
  • Register for one of our events or services.
  • Fill out an online form on our website.
  • Reach out to our customer support team.
  • Engage with our content on social media platforms.
  • Communicate or interact with us in any other way.

3.2.Automatically and Passively

We also collect information automatically as you interact with our Sites. Examples of passive collection include:

  • Browsing our Sites on any device.
  • Using location-based features on our Sites.
  • Clicking on a link, advertisement, or promotion hosted on third-party websites.
  • Additionally, we may collect information across various websites, apps, and devices over time as you use our Sites.

3.3.From Third Parties

We may receive personal information about you from third-party sources, including:

  • Business partners, such as advertising networks and data analytics providers.
  • Social media platforms, like Facebook, Twitter, Linkedin, Pinterest, and Google.
  • Friends or contacts who share your information with us because they believe you may be interested in our services.
  • Data aggregators or companies that supplement the information we have about you. Some third parties may link your email address or other personal identifiers with data they have collected about you, including details of your online activities.

3.4.Through Cookies and Similar Technologies

We use technologies such as cookies, pixels, and other tracking methods to gather information about how you interact with our Sites. These tools help us enhance your experience by identifying popular areas, analyzing usage trends, and improving our services.

3.5.Combining Information

We may also combine the information we collect from various sources to create a more comprehensive understanding of your interactions with us. For instance, we may:

  • Merge information gathered from offline interactions with the data we collect online.
  • Combine details from different devices you use to access our Sites.
  • Integrate information received from third-party sources with the data we already have on file for you.

4.How We Utilize Your Information

We process your personal data for a variety of purposes, as outlined below:

  • To Operate and Enhance Our Sites and Business: We may use your information to facilitate the operation of our Sites and to improve the services we offer. This includes providing you with relevant updates and details about our business activities.
  • To Provide Client Assistance: This involves addressing client support inquiries, responding to your questions, and resolving any issues that may arise.
  • To Respond to Inquiries or Requests: Your information may be used to address specific requests or feedback that you submit, ensuring we provide a timely and appropriate response.
  • To Communicate with You: We may contact you regarding your account, our ongoing business relationship, or any updates to this Statement or our terms of use for the Sites.
  • For Marketing Initiatives: We may use your data to inform you about our services and upcoming business initiatives. Additionally, we may use this information to personalize your experience on our Sites.
  • For Targeted Advertising: Your information may be used for advertising purposes, allowing us or our partners to deliver targeted advertisements based on your interaction with our Sites. For more details and how to opt out, see the “Targeted Advertising and Analytics” section.
  • For Administrative Functions: Your data may be processed for general administrative purposes, including accounting, record-keeping, backups, and other internal functions.
  • For Security Measures: We may use your personal information to safeguard our business, clients, and services. This may also include protecting the integrity of our Sites and preventing unauthorized access or misuse.
  • As Otherwise Permitted or Required by Law, or as Notified to You
    We may use your information in any manner that is either legally required or explicitly disclosed to you at the time of collection.

5.How We Share Your Information

In certain situations, we may share your personal information or allow third parties to collect it directly. The categories of personal information listed above may be shared in the following ways:

  • With Our Affiliated Entities: We may share your information with our parent company, subsidiaries, and other related entities.
  • With Third-Party Service Providers: We may disclose your information to third-party companies that provide services on our behalf. This could include, for instance, companies involved in hosting our website, preventing fraud, handling customer support, or managing our marketing and advertising efforts.
  • With Business Partners: Your information may be shared with partners such as data aggregators, advertisers, media agencies, advertising networks, or companies that provide advertising services.
  • In Connection with Corporate Transactions: If we engage in a business transaction, such as a merger, acquisition, sale, or restructuring, your information may be disclosed as part of that process. This includes situations involving the sale of assets, corporate reorganizations, or other changes in business control.
  • To Comply with Legal Obligations or Protect Our Interests: We may disclose your information in order to comply with legal obligations, such as responding to a court order, subpoena, or request from a government agency. We may also disclose information to investigate or address potential fraud or protect our legal rights and interests, as well as those of others.
  • With Professional Advisors: We may share your personal information with our legal, financial, insurance, and other professional advisors as necessary to safeguard and manage our business interests.
  • With Your Consent or at Your Direction: If you request or provide consent, we may share your personal information with third parties based on your specific instructions or agreement.
  • Other Disclosures: We may share your information for other purposes that we specifically disclose to you at the time your information is collected.

6.Minors:

Our services are not designed for or directed toward individuals under the age of 13. We do not intentionally collect personal information from children under the age of 13. If a parent or legal guardian discovers that their child has submitted personal information to us without their consent, they should promptly contact us at ask@jerichogeneralcontractors.com or through our webform. Upon becoming aware that we have inadvertently collected personal information from a child under 13, we will take immediate and appropriate measures to remove that information from our records.

7.Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our efforts include reasonable physical, technical, and administrative safeguards designed to preserve the confidentiality, integrity, and availability of personal data within our control.

That said, we must emphasize that no method of data transmission over the internet, or method of electronic storage, is completely secure. As a result, while we are committed to taking all reasonable steps to protect your personal information, we cannot and do not guarantee absolute security of your data. Any transmission of personal information via the internet is done at your own risk.

In addition, certain areas of our Sites require the use of a username and password. It is your responsibility to safeguard your login credentials and prevent unauthorized access to your account. We recommend using strong passwords and changing them periodically to mitigate potential risks.

8.Retention of Data

We retain your personal information only for as long as is reasonably necessary to fulfill the purposes for which it was collected or to comply with applicable legal, accounting, or reporting obligations. Non-personal information may be retained for an extended period, as permitted by law, to enhance and improve our services.

9.Links to Third-Party Websites

Our Sites may contain links to external websites or resources operated by third parties that are not governed by this Privacy Policy. If you choose to click on such a link, you will be directed to a third-party site over which we have no control. We disclaim any responsibility for the privacy practices, policies, or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit carefully before providing any personal information, as we bear no responsibility or liability for their actions or practices.

10.Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or other operational considerations. Any updates will be posted with a revised “Effective Date” at the of this page. We encourage you to review this Privacy Policy periodically to remain informed about how your personal information is being protected.

Your continued use of our Sites after the updated Privacy Policy has been posted constitutes your acknowledgment and acceptance of the changes. If you do not agree to the updated terms, you should discontinue using our Sites.

11.Legal Basis for Processing Personal Information: We process your Personal Information based on various legal grounds, depending on the nature of the interaction. The primary bases for processing include fulfilling our commercial, contractual, legal, and regulatory obligations. This may involve:

  • To fulfill our obligations under the terms of our contract with you, including, but not limited to, processing payments and providing the products and services you have requested.
  • Responding to lawful requests from public authorities, such as compliance with national security or law enforcement requirements.
  • Investigating and addressing illegal activities, suspected fraud, or breaches of our terms of use.
  • Providing you with relevant information regarding our products, services, or upcoming events, where permitted by applicable law or where we have obtained your consent, if required.

12.Transfer of Information
Personal information that we collect may be stored or processed in locations outside of Canada. If you reside outside of Canada, you acknowledge and agree that your personal information may be transferred to, processed, or stored in Canada or other countries that may not have the same data protection laws as your jurisdiction. These transfers are made in connection with the purposes outlined in this Privacy Statement. Please note that our Sites are intended for use within Canada.

13.Cookies & Other Tracking Technologies

 13.1. Cookies: We use cookies and similar tracking technologies to gather data on how visitors interact with our Sites and to analyze engagement with our marketing communications. Most web browsers are configured to accept cookies by default. You may modify your browser settings to require explicit consent for new cookies, automatically reject them, or delete or disable existing cookies. For further guidance on managing cookies through your browser, please refer to the specific browser’s instructions on cookie management.

13.2. Google Analytics: We may use Google Analytics on our Sites to gain insights into user interactions and improve user experience. You can opt out of Google Analytics tracking by visiting their website for more information on how to disable these services.

13.3. Email Tools: You may also change your email client settings to prevent the automatic download of images in messages, as these images may include tracking technologies that help us understand how you engage with our communications.

13.4. Impact of Deleting or Blocking Cookies: Please note that deleting or disabling cookies may affect your experience on our Sites, and certain features or functionalities may no longer be available. Additionally, your cookie preferences are browser and device-specific, so you may need to adjust settings across different platforms and devices.

14.Access, Correction, and Objection to Your Personal Information:

You have the right to request access to, correction of, deletion of, or transfer of the Personal Information we hold about you. Additionally, you may object to certain processing activities or withdraw your consent where we rely on it for the processing of your Personal Information. However, please be aware that in certain circumstances, these rights may be restricted due to legitimate administrative, contractual, or legal obligations that require us to continue processing your data. We are committed to respecting your choices and will make reasonable efforts to accommodate your requests in accordance with applicable laws and regulations.

You also have the right to opt-out of receiving marketing communications from us. Should you wish to stop receiving these communications, you can unsubscribe by using the link provided in our marketing emails.

14.1.Exercising Your Data Rights: To exercise any of your data subject rights, you may contact us through any of the following methods:

  • Email: Submit your request to ask@jerichogeneralcontractors.com
  • Website: Complete the “Contact Us” form located at the top right corner of our website
  • Mail: Send your request to 1275 W 6th Ave #300, Vancouver, BC V6H 1A6

To ensure that we can properly fulfill your request, we will need to verify your identity. Please include sufficient details in your request, such as your name, contact information, and a description of the specific data rights you are exercising, so that we can accurately identify your records and process your request in accordance with legal requirements.

Last updated: October 04, 2024.